What Others Are Saying..
Love this site. Would like to see some Baby and children's items also.
- Sue
I have gotten excellent customer service- and it has exceeded my expectation. For example I may describe a project that I want to knit and from start to finish I am supported. Ship time is excellent and when I've had to make a return yarn the response has always been positive. I find Sue knowledgeable about her product and will refer you to someone else for additional information. I find the product and service outstanding!
- Cheryl Manning-Shaub
I absolutely love you guys! I was a customer of Bonnies for over 15 years and I've been a customer since you created your site! When I need anything, I look to your website first. Sue, you make yourself accessible when I need help.
Thank you!
- Kate Swain
My experience with Knit It Now has been online. The staff has been exceptionally helpful to me in finding information I needed though I have had little opportunity to need their services. What I did need they were the only source I located. They reply personally to inquiries and give alerts to products they have reason to think would be of interest to me. It is a pleasure to do business with Knit It Now.
- MJ
I have ordered some yarn and it came in good time. Service is good and did have some problems with my credit card, more my fault. Hope to get more yarn later on.
- Joan Becker
The buttonholes!!!! Cool, plain old cool.
- Kim
I asked a yarn dealer, Knit It Now, for help in choosing a yarn, with which to knit a sweater. They sent me samples of several yarns, along with complete color charts, comments on construction & care, suggestions for appropriate stitch sizes and enough yarn to knit up a small sample. After I made my selection, the yarn was mailed to me promptly, direct from the manufacturer. It turned out to be PERFECT. One could not ask for better service. Definitely 5 stars! Maybe even 6.
- Mary
I bought an e-book last year and had message of file error so it could not be printed out. I asked for help. The next day another file was sent and it printed perfectly! The best in information, support and shopping! Look forward to many more years of help and wonderful information and goodies!
- Diane
This is the only place I have been able to have instructions on how to use and make things on my knitting machine. I had taken a few local classes, (the only ones around) and made things by pattern but, no explanations, no getting out of trouble, no learning about the why and wherefore of this craft. Anyone can push the carriage back and forth, but learning how to make something 'you' want is gratifying. Thank you for your perseverance and wisdom. Always interested!!
- Donna
LOVE this website. Customer service is phenomenal. Love all the great videos, patterns and shopping. :)
- Kim
